Helpful information about Hotel New Elvezia in Ascona

You want to find out more about our hotel? Here you can find helpful information from A to Z. Whether you want to undertake a boat trip at Lago Maggiore, explore the small town Ascona or want to inform about the excursion opportunities and restaurants in the surroundings - here you will for sure find what you are looking for. In case an information about the hotel or your stay in Ascona is anyhow missing, we will be gladly at your disposal via telephone (+41 91 791 15 14) or email (

  • AC

    There is no air-conditioning in the rooms but there are fans installed.

  • Arrival

    Check- In is possible from 8 am to 9 pm. The rooms are aviable after 4 pm

  • Bank

    There are several banks as well as the post office close to the hotel. For information please contact our staff.

  • Boat / Ship

    100 meters away from the hotel is the office of the local cruise company Lago Maggiore (NLM). There you will find information and can purchase tickets to go to Italy or the Isole di Brissago.

  • Breakfast

    Our continental breakfast buffet awaits you daily in our Papa Joe's restaurant between 08:00 and10:30.

  • Bus

    The closest bus stop "Ascona posta" is only a few hundred meters away from the hotel and can be reached through the beautiful "Via Borgo".

  • Check-out

    Check-out is until 11AM. Please leave both keys at the key-board opposite the reception.

  • Coffee and Tea

    Each room has its own kettle, instant coffee and tea.

  • Defibrillator

    The defibrillator can be found on the ground floor next to the elevator.

  • Emergency

    In case of a medical emergency please call 144 from your cellphone.

  • Emergency Exits

    In case of a medical emergency please call 144 from your cellphone.

  • Excursions

    For excursions or sightseeing tips, please contact our team or the tourist office of Ascona-Locarno, located on Viale Papio 5 in Ascona (across from the post office).

  • External emergency number


  • Fire

    In case of fire, please follow the instructions indicated on the inside of your room door.

  • Fire Extinguisher

    There is a fire extinguisher on every floor.

  • First Aid

    A first aid kit can be found at the restaurant Papa Joe's.

  • Internet

    We offer free WiFi. For further details contact our staff.

  • Luggage

    In order for you to enjoy also the full day of your departure, you have the option to leave your luggage at the reception.

  • Parking

    The hotel does not have a parking. A few public parking spots (blue zone spots) are available at the entrance of Ascona. Further parking options (subject to charge) are to be found at the supermarkets, Coop and Migros or at the old port.

  • Payment

    The room is to be payed upon arrival at check-in. We accept the following payment methods: Visa, AMEX, Eurocard/Mastercard, Maestro, Postcard, Reka-Checks and cash in Swiss francs and Euro bills (no coins).

  • Pharmacy

    The closest pharmacy is in Via Borgo 28.

  • Reception

    The reception team is available from 8AM to 8PM. From 8PM to 8AM your calls will be redirected to an external service.

  • Safe

    Each room has its own in-room safe. Please read the instructions carefully and store your valuables away. We assume no liability.

  • Smoking

    It is strictly forbidden to smoke inside the building. If you wish to stay in a hotel room with terrace or balcony, please contact the reception.

  • Taxi

    The taxi stand is located across the police office, next to the public parking garage at the Coop supermarket. Taxis can also be called, please contact our staff.

  • Train and Bus

    Public transport information can be found online:

  • Vending machine

    On the ground floor you will find a vending machine with snacks, drinks and various useful accessories.